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Returns and Refunds Policy

Since ourproducts are custom designed and personalized, we do not issue refunds after processing the order. The order is processedafter 24 hours sincethe client performs the request.

However, we are aware of possible exceptional circumstances related to the character of the product we are selling.

Therefore, we make refunds in the following cases:

  • Irreparable defects: Although all physical products are thoroughly checked prior to shipment, unexpected errors can occur. For the return for a defective product, first it will be necessary to verify the defect of the part by sending photos in which it is verified that the item is really damaged or deteriorated. Please get in touch with us through the contact form or write to us at contacto@madeinamarillo.com. The client must bear the return costs and send them properly protected for transport. Once the merchandise has been received and checkedMade In Yellow will proceed to refund the amount corresponding to the physical product paid by the customer at the time of ordering. Said return will be made by the same means of payment that were used to place the order. The right of resolution or withdrawal may not be exercised with respect to open, used or unsealed products.
  • Service not provided: The customer cancels the order within 24 hours of making the purchase.Made In Yellow will perform bliss return by the same means of payment that were used to place the order.