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Frequently Asked Questions

Prices

The prices of the cartoons vary depending on the characteristics you want.

Digital Caricatures - Graphic Arts

People (shoulders and head) - € 17 per person
People (whole body) - € 22 per person
Pets or vehicles - € 15 per pet / vehicle
Standard fund (house, sofa, forest or beach) - € 12
Custom background - € 35
No background (white background) - No additional cost


Caricatures in Product - Delivery Format

Digital Image - No additional cost
Ceramic mug - € 22
Poster (30 x 21 cm) - € 22
Poster (61 x 46 cm) - € 30
Canvas (30 x 20 cm) - € 39
Canvas (60 x 40 cm) - € 49
Canvas (80 x 60 cm) - € 59

Important notes

- All our prices carry VAT included.
- Prices and availability may be subject to change without prior notice.
- The Caricatures on canvas only delivered in Europe and UK.
- The Digital cartoons, posters and mugs are sent to all the countries. Digital Cartoons are sent by email.
- At the moment yes we do shipments of physical products to Balearic Islands.
- At the moment we do not perform shipments from physical products to Canary Islands, Ceuta and Melilla.

Yes, you can always request a modification. To do this, you must take into account our modification policy and understand that delivery times will increase due to modifications.

Free modifications:

1 - Details that the client has reflected in the description in the purchase process and that our artists have not captured.

2 - Small modifications of features in the characters that appear in the illustration. Examples: more or less pronounced smile, hair color, larger or smaller head, longer or shorter arms ... etc.

3 - In the event that the client does not feel identified in the illustration, we will try to modify certain characteristic aspects so that the client is satisfied. It is important to note that it is a work done by hand and that it is a caricature, which exaggerates or distorts the characteristic features of a person.

Modifications with cost:

1 - In case the client wishes to add new details that were not in the description. Examples: objects, t-shirts with text, position of people ...

2 - If the client wants to add more people, pets or vehicles.

IMPORTANT NOTE: If you have requested modifications to your order, this may lead to delays in the delivery of your order.

It is the customer's responsibility to specify all the details you want in your order in the "Order details" section. Any details not included will be assumed by our artist and will result in additional charges for the client.

These are Made In Amarillo's payment methods:

- Payment by Credit / Debit Card: VISA, Mastercard, Maestro, American Express

- Express Payments: PayPal, Google Pay, Apple Pay, Shop Pay

- Wire transfer: for payments by bank transfer, please contact us by sending an email to contacto@madeinamarillo.com

The prices of this shop are reflected in Euros (EUR). When you enter it in the shopping cart, the store will reflect the estimated amount in your local currency. When you finish the order, you will see the amount reflected in your bank account at the latest available exchange rate.

Shipping

These are the terms from the moment we receive your order until we send you the illustration in digital or physical format:

>Strong>Production time of graphic arts - Between 3 and 5 natural days
>Strong>Production time of products - Between 1 and 3 natural days
>Strong>Product delivery time

You have the possibility to choose different formats in which to receive the illustration. You can request the caricature in digital version (high quality file), in canvas, in ceramic mug and/or in bath towel.

Has the deadline passed and you still haven't received the Digital Caricature?

Sometimes antispam filters prevent emails from reaching the inbox.
Please, check your spam or junk mail folder.

Notes:
- Delivery times may be affected in periods of high demand (especially on Black Friday and Christmas). 
- Likewise, requests for changes to cartoons may lead to delays in delivery times.

If you have purchased your cartoon in several physical products, they may be sent separately because they require different packaging.

Orders

You can request a cancellation and return of the order as long as it is within the first 24 hours from when you placed the order.

Once this period has elapsed, our artists will already be working on your illustration, and since it is a handmade and personalized work, we will not be able to refund your order.

For more information, visit our section Returns and Refunds Policy.

Yes, of course, you can attach us up to 6 photos.

You can send us individual photographs (from each person) or group. Our designers will later adapt it to the same illustration.

You can also attach the photographs of pets and vehicles.

If you want some object or clothing concrete, please also send us the image.

Make sure to leave in the text box how you want us to draw your cartoon.

Yes, in both cases, both pets and vehicles (cars, motorcycles, bicycles or other vehicles) count as elements that must be added to the order. You have the option to make the selection during the purchase process.

The higher the quality of your photos, the easier it will be for our designers to get a more accurate illustration. Likewise, it is advisable to upload photos in which the face of the person to be illustrated can be seen well.

If the number of people you want to illustrate is between 7 and 12 people, you can order from the section large orders.

If the number of people you want to illustrate exceeds 12 people, please write to us through Contact Form or through our WhatsApp. 

The standard size of digital files is 60x40 cm (width x height) with a resolution of 300 pixels / inch.

If you want the illustration to be in another format, please write it in the text box that appears in the "Place your order" section.

Yes, at the moment we send it to you, you can use it as you wish.